Our Covid-19 Protocols

At all of our Fable hotels, the health and safety of our guests and staff members is our number one priority. We require anyone entering our premises aged 12 years and over to be fully vaccinated against Covid-19 and present a government issued Vaccine Pass upon entry to our hotels.

Vaccination against Covid-19 is the most effective way of minimising the spread of the virus, reducing hospitalisations and keeping our community safe. This is why we have chosen to put these measures in place. Anyone who is unable to be vaccinated due to medical reasons must produce a medical certificate from the Ministry of Health if they do not yet have the exemption Vaccine Pass.

Our plan to protect guests from Covid-19 also includes our rigorous cleaning procedures.

We are working with Ecolab – a global leader in professional cleaning and hygiene solutions. Ecolab products are used in line with the general cleaning and disinfection advice issued by the New Zealand Ministry of Health in response to COVID-19.

Our safety protocols related to food service, safety and cleaning have been designed in line with New Zealand Government regulations. All cleanliness and hygiene procedures are overseen by a dedicated team of health and safety practitioners. Kitchens, back offices, guest rooms and public spaces are all subject to stringent disinfecting protocols, which includes all high-touch surfaces.

We also have protocols in place to respond to New Zealand’s COVID Alert Levels, which include social distancing protocols. We encourage the use of the New Zealand Government’s COVID Tracer App, an easy way for guests to track their movements. For those who do not have the app, we also have a guest register. We require anyone entering our premises to either scan in or register their details with us.

Thank you for your understanding.